What happens when the bug occurs? EA desktop asks me for my email and password Steps: How can we find the bug ourselves? When you open up your pc Enter your email and password and check "remember me" then reboot there is %90 chance EA desktop will ask for your email and password again How often does the bug occur? Every time (100%) This doesnt happen with steam, epic games launcher, gog galaxy, ubisoft connect, battle net, rockstar games launcher or riot games launcher it happens only with EA desktop Summarize your bug Everytime i open my pc, EA desktop opens up like i have never signed up before, i have to keep entering my email and password everytime. When did this happen? (dd.mm.yy hh:mm) 2021 Please describe Have to sign in constantly to ea desktop everytime i boot my pc Which client functionality are you experiencing this bug with? Other (Please Describe) org once you’ve run this stupid gauntlet, and your browser will still keep this updated set of cookies intact and remember the sign-in state.Error Report ID (learn how to create an Error Report ID in the sticky post) You can kill access and script-running to cookielaw. Whoever set this cookielaw structure up is severely misguided, and they didn’t tell Zoom support enough about this crock so they could immediately know the answer to “I keep having to sign in over and over” complaints. ![]() You would think that staying signed in, especially when the box is checked when I sign in, would fall under the heading of “strictly necessary”. Without that, it reverts to only “C0001”, zm_kms gets UNSET at the next transaction and poof, you’re signed out again after exiting the browser. Once that preference is set, Zoom also sets another cookie called “OnetrustActiveGroups”, containing a value of “C0003C0001” if you have “strictly necessary” + “functional” classes of cookies enabled. Then, Zoom will be able to set a cookie called “zm_kms” upon signing in, which is the magic “keep me signed-in” cookie that remembers your login state across browser runs. In that, you must at a minimum have “functional cookies” turned on, in addition to the “strictly necessary” ones. That pops up a configuration widget that needs access to cookielaw. Then, you have to go waaaaay down at the bottom of most Zoom portal screens, and the tiny final item on the last line you see is “cookie settings”. org”, to which Zoom has apparently outsourced all their cookie management instead of keeping it in-house like they should have. First of all, you have to allow traffic and script execution to some piece of sketchiness called “cookielaw. It was like pulling teeth and took two weeks of back-and-forth and escalation, but I finally got an answer to this. If this was the wrong place to post this, please move it appropriately. help me dig in and debug what’s going on (or not).ĭon’t blow off this issue, it’s making customers look hard at GMeet, skype, and even Teams as alternatives that don’t mess with them like this. My question is this: where is the login state stored? Cookies? Local app storage? Some hidden attribute about the account(s) in Zoom’s database? What can I clear to definitively “start over” on the problematic account and make it work as it supposedly should? This is super-frustrating, as noted in many other forums. “Stay signed in” is always checked on the sign-in screens. This is done via different desktop browser profiles, which are basically identical. I’m the ONLY user of the accounts, and am not trying to bring multiple “devices” in at once. My bookmark for both is /meeting just to jump to a known point. ![]() I have two accounts one successfully stays logged into across browser exit/restarts, and the other absolutely refuses to no matter what I do, clear, reset, etc. I don’t know where to drop this, there’s no category for “web portal”.
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